Summary:
This article guides users through the redesigned TalkShopLive Streaming web interface, covering key features, setup options, and modifications related to streaming shows, managing media, and interacting with guests and participants.
Getting Started with TalkShopLive Streaming
The web interface provides users with an enhanced experience for hosting and managing live shows. Key features include improved media handling, destination management, and chat functionalities.
High-Level Features in TalkShopLive Streaming:
• Improved RTMP support and web browser-based streaming.
• Show setup and management enhancements.
• New user interface with advanced configuration options to support live show features such as image overlay (picture-in-picture) and selecting composites to fit the style/"feel" of live show you want.
• New dedicated section to manage simulcast to multiple social media platforms (Facebook, Instagram).
• Modular interface for media management and participant interactions.
Show Setup
The show setup section is the core of preparing your live streaming experience for your viewers/buyers in TalkShopLive.
Key Features:
• RTMP Input: Choose between using the standard going live via your browser (WebRTC) or going live using third-party broadcasting software such as OBS, Wirecast, Streamlabs, Restream, etc. (the RTMP ingress path). RTMP supports advanced configurations, but restricts guest participation and media playback.
• Media Uploads: Upload pre-approved video content (.mp4, .mov) for your show. On-the-fly uploads are not supported. The big improvement with this change is that you will see far better performance with live stream playback thanks to "cloud-to-cloud" communication of the uploaded asset with our live streaming service.
Show Setup Enhancements:
• Video uploads only with clear requirements for resolution and format.
• Participants can join in landscape mode only.
• Hosts and participants cannot change video orientation mid-stream.
Social Media Destinations Management
TSL Studio allows simultaneous streaming to multiple destinations, including Facebook and Instagram. We believe the user interface will assist Sellers rapidly perform just-in-time changes such as overlaying an image of the product they are talking about, whilst keeping track of questions and comments from their audience across TalkShopLive and simulcasting destinations.
Key Actions:
• Default Destination: TalkShopLive is the default domain for shows.
• Simulcasting: Connect up to 4 social media destinations during show setup. Manage permissions directly through a new tab for each platform (e.g., Facebook, Instagram).
Note: Destinations are managed during the pre-live setup only. Quick actions during live shows are limited.
Chat Features
The chat functionality has been significantly enhanced, with clear distinctions between public and private chat, and support for different chat sizes.
Key Features:
• Public Chat: Available once the show is live.
• Private Chat: Used for communication between the host and participants before and during the live show.
• Customizations: Users can resize chat windows (default, large, extra-large) and maximize or minimize chat on their own devices.
Note: Distinct visual markers highlight messages from Facebook and Instagram within TSL Studio chat.
Media Management
TSL Studio offers a robust media management system for pre-show uploads, with a focus on ensuring content meets licensing standards (e.g., Creative Commons).
Media Uploads:
• Supports .mp4 and .mov files with resolutions ranging from 720p to 1080p.
• Users can play, pause, and mute uploaded videos, but renaming or modifying files on the fly is not allowed.
Note: Audio and image uploads are not supported.
FAQs & Troubleshooting
Q: What happens if I upload unsupported media?
A: TalkShopLive Streaming will notify you if your media doesn’t meet the required specifications. You can review the media guidelines in the show setup to ensure compatibility.
Q: Can I change my audio/video source during the show?
A: Yes, users can dynamically switch their audio or video source during a live show.
This guide serves as a comprehensive introduction to navigating the new TalkShopLive Streaming web interface, highlighting the key features that improve your live streaming experience. For further assistance, check out our Support Center.