Buyers can cancel an order from an unresponsive seller or if an item has not been shipped within 10 days from the date it was ordered.
If the seller has not shipped the item within 10 days from the date it was ordered, you can request to cancel the order by sending us a message here. If you send us a cancellation request, please be sure to include the following information:
- Order Number
- Email Address used to place order
Once you have requested a cancellation, we’ll reach out to your seller to make sure that the item has not already been sent. If your seller does not respond to our message or does not send out the item within 24 hours, the funds will then be refunded back to your original form of payment.