How it works
The TalkShopLive Shopify Sales Channel App is free to install and has a free-to-use tier, and best of all, requires no technical skill or coding. Simply install the app, synchronize your products and "Go Live".
Sales of your synchronized products occur within the TalkShopLive platform and flow directly through your Shopify Orders, preserving your customer connections, fulfillment options and tax settings. This ensures that customers stay immersed in your live show during their checkout process.
Best of all, we are continually rolling out new features to make selling live your most powerful sales channel in a way that's fun and easy to use.
Prerequisites
- Your shop must have Shopify Payments enabled
- Currently we only support shops in the United States. Additional countries coming soon!
1. Installation
Install our app from our Shopify app listing page by clicking "Add app".
2. Setup
Connecting to TalkShopLive
Existing users should select "Connect account" and sign in.
New users should select "Sign up for TalkShopLive" and create an account.
Setting up your TalkShopLive Channel
Your TalkShopLive channel is where customers will see all your available products and live shows in one feed on TalkShopLive. Customers will also be able to "Follow" your channel to receive direct notifications when you go live.
Existing users may already have a channel. If you are setting up your channel for the first time, simply provide a channel name, description and avatar.
3. Choose Subscription Plan
After connecting your TalkShopLive account and setting up a channel (if you didn't already have one), you will be required to select your desired plan.
Once you select a plan, you will be directed to "Approve subscription".
| Free | Basic | Premium | Enterprise | |
| Monthly Fees | $0.00 | $5.99 | $29.99 | $89.99 |
| Additional Fees | ||||
| Product sync | $0.99 | $0.99 | $0.99 | $0.99 |
| Sales transaction fees | 10% + 30¢ | 9% + 30¢ | 8% + 30¢ | 7% + 30¢ |
| Included | ||||
| Free product syncs | 25 /per month | 50 /per month | 100 /per month | Unlimited |
| Monthly transaction fee discount | None | 30¢ off each of your first 100 transactions | 30¢ off each of your first 500 transactions | 30¢ off each of your first 1000 transactions |
You may change or upgrade your subscription plan at anytime in the "Fees and Payments" section on the Account page within the TalkShopLive sales channel app.
Any sales transaction, product synchronization and monthly fees will be billed and processed automatically on your Shopify account.
4. Synchronize Products
Next, you will choose which products you would like to keep synchronized with TalkShopLive. Every aspect of products that you select will be automatically updated anytime they are changed on Shopify.
Product requirements
- Products must have at least one image
- Product price must be greater than $0.00
- We currently only support up to three (3) options per variant. For example, let's say you had a product with the following variant options: Color, Size, Source and Material. This would constitute four options and is not supported. Products with variants that have more than three options will fail during the synchronization process and therefore will not appear as sellable products on TalkShopLive.
When you have completed your product selection, click Synchronize.
Review Synchronization (recommended)
After your sync jobs have initially processed, you may click "View All Sync Jobs" from the Products page of the TalkShopLive sales channel app. If an error is indicated for a job, click Details to view the error explanation.
De-syncing & synching additional products
You may remove a synced product at anytime from the Products page. Simply select the product(s) and choose Desync from the Actions dropdown menu.
Please note that when you desync a product that is part of a live show, that show will be unpublished automatically if there are no other products or a fundraiser available in the show.
You may also sync additional products at anytime by clicking "+ Add Products" button from the app's Products page.
5. Product category selection
In order for your synchronized products to be "sell live ready", you must give your products a category. To do this, for each of your synced products, click on the "Not selected" link the the Category column from the app's Products page. Make your selection and save it. Your product is now ready to sell live!
6. Go live
- From the Products page within the TalkShopLive sales channel app, click the Go Live button.
- This will open the TalkShopLive website in a new tab. If you are not already signed in, sign in using the same account that you used to connect with in step 2 above.
- Select "My Shows" and Create a new show or series or manage an existing show
- From your show management page, in the "Products for sale" section, you can now add your synced products to the show. If you do not see your synced products in the product selector, head back to the Shopify dashboard and the TalkShopLive app's Products page and ensure that you have given your products a category. After adding any missing categories to your synced products, head back to the TalkShopLive tab where you were managing a show and refresh the page, your products will now appear in the dropdown.
Other Features
Live Shopping Page
When you install the TalkShopLive Shopify Sales Channel, you automatically get your own live shopping page added to your website. You may access this page from the Products page in the TalkShopLive app by clicking on the "View shows on your store’s live page" on the top right. This page will always be accessible by adding /apps/live to your website's URL. For instance "my-shop.shopify.com/apps/live".
Theme Plugin
Our TalkShopLive Shopify Sales Channel app also includes a TalkShopLive Feed and TalkShopLive Player theme sections that will allow you to can include live shopping on any of your website’s pages. Best of all, you don’t need a TalkShopLive channel to use our new theme sections.
Other FAQs
How do I earn money with the TalkShopLive Shopify integration?
The TalkShopLive Shopify app is a "Sales Channel" app. All sales transactions captured on our platform are processed directly through your shop using Shopify Payments. Therefore, you earn money the same way as when you sell products from your own storefront and all transactions appear in your Shopify Orders.
How do I access the TalkShopLive app after installation?
The TalkShopLive Shopify app is accessible from the Shopify dashboard's left-hand menu under "SALES CHANNELS".
How can I view only sales made with the TalkShopLive app?
All orders placed using the TalkShopLive platform are tagged with "talkshoplive". You may use the "More filters" option and filter by that tag or you can visit the Products page of the TalkShopLive app and click on the number in the Units Sold column to be directed to your Orders view with the filter already applied.
How does shipping work with the integration?
All shipping options and configurations are synchronized between your shop and TalkShopLive. Therefore, you will manage all shipping and fulfillment through your Shopify shop.
How do I make my products exclusive to the TalkShopLive Sales Channel app and exclude them from my Storefront or other sales channels?
From your product's modification page within the Shopify dashboard, under "Sales Channels and Apps" in the top-right sidebar, click "Manage". Uncheck all other Sales Channels besides TalkShopLive and ensure you have synced the product with TalkShopLive. Note: All products are available to the TalkShopLive Sales Channel app, but this does not necessarily mean they are synchronized. You must manually select which products you would like to sync from the Products page in the TalkShopLive Shopify app.
How do taxes work?
Taxes are calculated based on your Shopify shop's settings. So however you have chosen to setup your taxes in your Shopify shop will carry over to your TalkShopLive sales channel checkouts and transactions.
How do I go live after I’ve synced my products?
If you have not already scheduled a show, head to My Shows on our website and create a show (recommended at least 7 days in advance). If you schedule your show, then be prepared to upload a short promo video and thumbnail. Lastly, select the synced products you would like to sell in your show. Once your show has been published, your unique link will be generated to use as you promote the upcoming show to your audience.
If you have additional questions, please reach out to us at support@talkshop.live and our support team will be happy to help you!